Community Rules & Terms of Use
Use the Network Responsibly
Thank You Network is intended to provide a positive environment where people can express appreciation and connect with others.
You agree to use the Services:
- Lawfully and responsibly
- Respectfully and honestly
- In accordance with these Terms
- In compliance with applicable laws and regulations
- Without interfering with the operation or security of the Services
- Without infringing upon the rights of Thank You Network or another person
You may not use the Services for any unlawful, fraudulent, abusive, deceptive, or harmful purpose.
Community Standards
We want Thank You Network to remain welcoming and safe.
You may not create, upload, transmit, publish, distribute, or otherwise make available content that:
- Threatens, harasses, intimidates, stalks, or abuses another person
- Contains unlawful threats or encourages violence
- Promotes hatred or discrimination against individuals or groups
- Contains defamatory, fraudulent, or knowingly false statements about another person or organization
- Impersonates another individual, organization, employee, representative, or public figure
- Infringes copyright, trademark, privacy, publicity, or other rights
- Contains another person’s private or confidential information without appropriate authorization
- Contains malicious software, viruses, or other harmful code
- Constitutes spam, phishing, fraud, or unauthorized advertising
- Attempts to manipulate, disrupt, damage, or gain unauthorized access to the Services
- Exploits or endangers minors
- Contains sexually explicit or otherwise inappropriate material where prohibited by our policies
- Violates applicable law
- Otherwise creates a significant risk of harm to the community, Thank You Network, or others
Thank You Network reserves the right to determine, in its reasonable discretion, whether content or conduct violates these Terms or is inconsistent with the purpose of the Services.
Zero Tolerance for Abuse of the Platform
You may not use the Services to target, threaten, intimidate, exploit, defraud, or deliberately harm another person.
If you encounter content or behavior that you believe violates these Terms, please report it through the appropriate reporting or contact feature.
We may investigate reported activity and may take action that we reasonably believe is appropriate, including removing content, restricting features, suspending accounts, or terminating access.
Your Account
Certain features may require you to create an account.
You are responsible for:
- Providing accurate information
- Maintaining the confidentiality of your login credentials
- Maintaining the security of your account
- All activity occurring through your account, to the extent permitted by applicable law
- Promptly notifying us if you believe your account has been compromised
You may not create an account using false information or another person’s identity without authorization.
We reserve the right to refuse, suspend, or terminate an account when we reasonably believe that the account violates these Terms, applicable law, or the safety and integrity of the Services.
Your Content
You may have opportunities to submit gratitude messages, photographs, videos, stories, comments, artwork, e-cards, reviews, or other materials (“User Content”).
You remain responsible for the User Content you submit.
By submitting User Content, you represent and warrant that:
- You have the legal right to submit the content;
- Your submission does not knowingly violate another person’s rights;
- You have obtained any permissions reasonably necessary to submit content involving another person;
- The content does not violate these Terms or applicable law; and
- The content does not knowingly contain false, fraudulent, or misleading information.
License to Display User Content
When you submit User Content through the Services, you grant Thank You Network a non-exclusive, worldwide, royalty-free, transferable and sublicensable license, to the extent permitted by law, to host, store, reproduce, format, display, distribute, transmit, and otherwise use that content as reasonably necessary to operate, provide, maintain, promote, and improve the Services.
This license continues for as long as reasonably necessary for the purposes described above, subject to applicable law and our Privacy Policy.
This provision does not mean that Thank You Network automatically owns your original content. Ownership remains with the applicable rights holder unless you separately agree otherwise.
Additional terms may apply to content submitted specifically for promotional campaigns, merchandise, contests, charitable programs, or other projects.
Content Involving Other People
Before submitting a photograph, video, story, message, or other content involving another person, you should make sure you have the appropriate permission to share it.
You should exercise particular caution when submitting information involving:
- Children
- Family members
- Employees
- Customers
- Patients
- Students
- Clients
- Individuals who may not reasonably expect their information to be publicly shared
Thank You Network is not responsible for disputes between users concerning permission, ownership, or authorization relating to User Content.
Moderation and Removal of Content
Thank You Network does not guarantee that all User Content will be reviewed before publication.
We reserve the right, but do not assume an obligation, to:
- Review User Content
- Remove or restrict content
- Refuse to publish content
- Disable comments or other features
- Limit visibility
- Suspend accounts
- Terminate accounts
- Preserve information when reasonably necessary for legal, security, or investigative purposes
We may take these actions when we believe they are reasonably necessary to protect the community, enforce these Terms, comply with law, or protect Thank You Network and others.
We are not obligated to monitor every post, message, account, or interaction.
E-Cards, Products, and Memberships
Prices, product descriptions, membership plans, billing periods, availability, and applicable fees will generally be presented before you complete a transaction.
You are responsible for reviewing the information provided before purchasing a product or enrolling in a membership.
We reserve the right to:
- Correct pricing or description errors
- Limit quantities
- Refuse or cancel transactions
- Change product availability
- Modify membership features
- Discontinue products or services
If an order or transaction is canceled, any applicable refund will be handled in accordance with our applicable refund or cancellation policy and applicable law.
Membership Billing and Cancellation
If you purchase a recurring membership, you authorize the applicable payment provider to charge the payment method associated with your membership according to the billing frequency presented at checkout.
You are responsible for reviewing:
- Membership price
- Billing frequency
- Renewal terms
- Cancellation requirements
- Membership benefits
Membership cancellation procedures and refund eligibility are governed by the applicable Membership and Refund Policy.
Donations
Donation amounts and, where applicable, recurring donation frequency will be displayed before you complete a donation.
Please carefully review the donation information before submitting your contribution.
Donation transactions may be processed by third-party payment providers.
Tax treatment of donations depends on applicable federal, state, and local law and the legal status of the receiving organization. Thank You Network does not provide individual tax, accounting, or legal advice.
Intellectual Property
The Thank You Network name, logos, trademarks, service marks, designs, graphics, website design, written materials, software, original artwork, and other materials provided by Thank You Network (“Network Materials”) are owned by or licensed to Thank You Network and may be protected by applicable intellectual-property laws.
Except as expressly permitted, you may not:
- Copy
- Reproduce
- Modify
- Distribute
- Sell
- Republish
- Reverse engineer
- Create derivative works from
- Commercially exploit
Network Materials without prior written authorization.
Your use of the Services does not transfer ownership of any intellectual-property rights to you.
Third-Party Services
The Services may incorporate or link to third-party websites, payment processors, social-media platforms, applications, advertising services, hosting providers, or other third-party services.
Those services are controlled by their respective providers.
Thank You Network does not guarantee the availability, accuracy, security, or performance of third-party services and is not responsible for their independent acts, omissions, policies, or practices.
Your use of third-party services may be subject to additional terms imposed by those providers.
Website Availability
We work to maintain reliable Services, but we do not guarantee that the website or any particular feature will:
- Always be available
- Operate without interruption
- Be error-free
- Be completely secure
- Remain unchanged
- Be compatible with every device or browser
We may temporarily suspend, modify, restrict, or discontinue portions of the Services for maintenance, security, technical, operational, legal, or other reasons.
Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT, FEATURES, PRODUCTS, AND MATERIALS PROVIDED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THANK YOU NETWORK DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY.
WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, OR BE FREE FROM ERRORS, DEFECTS, OR SECURITY VULNERABILITIES.
Some jurisdictions do not permit certain warranty limitations, so portions of this section may not apply to you.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THANK YOU NETWORK AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, VOLUNTEERS, SERVICE PROVIDERS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THANK YOU NETWORK’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL BE LIMITED TO THE GREATER OF:
- THE AMOUNT YOU PAID TO THANK YOU NETWORK FOR THE PARTICULAR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
- $100.00.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Thank You Network and its affiliates, officers, directors, employees, contractors, volunteers, service providers, and representatives from claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:
- Your violation of these Terms;
- Your misuse of the Services;
- Your User Content;
- Your violation of another person’s rights; or
- Your violation of applicable law.
This provision does not require you to indemnify Thank You Network for liability caused by Thank You Network’s own conduct where such indemnification is prohibited by law.
Account Suspension or Termination
We may suspend or terminate your access to some or all of the Services if we reasonably believe that:
- You violated these Terms;
- You engaged in fraudulent or unlawful conduct;
- Your activity creates a security or safety risk;
- Your activity harms another user or the Network;
- Continued access could expose Thank You Network to legal or operational risk; or
- Termination is otherwise permitted by applicable law.
We may also discontinue portions of the Services at any time.
Termination does not eliminate obligations that, by their nature, should survive termination, including provisions concerning intellectual property, User Content, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law.
Reporting Concerns
If you believe content or conduct violates these Terms, please contact us through our reporting or Contact Us process.
We may investigate reports but do not guarantee a particular outcome or action.
Please do not use the reporting process to submit knowingly false or malicious reports.
Changes to These Terms
We may revise these Terms periodically.
When we make material changes, we may update the Effective Date and provide additional notice where required by applicable law.
Your continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Georgia, without regard to conflict-of-law principles, except to the extent that applicable law requires otherwise.
Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any additional policies or terms expressly incorporated into these Terms, constitute the agreement between you and Thank You Network concerning your use of the Services, except where a separate written agreement applies.
Contact Us
Questions concerning these Terms may be directed to:
Thank You Network
Support email: director@thankyounetwork.org
Website: www.thankyounetwork.org
Contact: Contact Us
